July 04, 2024

United Carton Industries Company’s SAP S/4HANACloud Transformation with TechnoVal

UCIC case study

Client Overview:

UCIC has been a key player in the corrugated business since 1990, boasting an annual capacity of 420,000 tonnes. With state-of-the-art plants strategically located in Jeddah and Riyadh, UCIC caters to the corrugated needs of FMCG, white goods, agricultural, and packaging companies, including multinational corporations and domestic industry leaders.

Challenge Overview:

UCIC’s decision to adopt SAP S/4HANA Private Cloud stemmed from several pressing challenges and requirements:

  • Complex Legacy Systems: UCIC grappled with the intricacies of managing multiple, complex, and disconnected legacy systems.

  • Inefficient Corporate Functions: Their existing systems hindered efficient corporate functions, particularly in order management and shipping.

  • Complex Integration: Integrating various systems, including third-party platforms, posed significant complexity.

  • Reporting Tool Mapping: They faced challenges aligning BW data with their current BI reporting tool.

  • User Mindset Change: Implementing change management to adapt to new systems and processes was vital.”

Tailored Solutions for UCIC’s Unique Challenges

In response to these multifaceted challenges, TechnoVal devised a client-centric implementation strategy, which was carefully crafted in consultation with the UCIC team to address their specific needs.

Streamlined Functionalities for Enhanced Efficiency

To address UCIC’s diverse requirements, a comprehensive suite of functionalities was implemented:

1. S/4HANA 2021

2. Customer Portal Integration

3. Family Portal Integration

4. Witron Integration


6. KSA e-Invoicing (Phase 1 and 2)

Business Outcomes:

Empowered by SAP S/4HANA Cloud, United Carton Industries Company achieved remarkable outcomes:

  • Swift Business Transformation: UCIC achieved a comprehensive business transformation within a remarkable six-month period.

  • Enhanced Visibility: UCIC gained improved insight into plant maintenance and enhanced data management across all their facilities.

  • Optimized Organization: The company became more efficient, with improved production capabilities and increased profitability.


With SAP S/4HANA Private Cloud as the foundation, UCIC is now poised to harness growth, enhance operational agility, and lead in the competitive corrugated carton manufacturing landscape.


United Carton Industries Company’s journey towards SAP S/4HANA Private Cloud is a compelling narrative of collaboration, expertise, and transformation. It underscores the significance of a dedicated SAP Partner who not only comprehends technology but also empathizes with unique business needs.

To learn more about United Carton Industries Company’s transformative journey, please contact TechnoVal at info@technoval.com