SAP Customer Relationship Management (CRM) SAP Field Service Management
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With a robust SAP field service solution from SAP, you can connect processes and data to make better decisions that reduce risks while increasing efficiency. SAP Field Service helps you improve first-time fix rates with mobile technology and AI-based recommendations to find the right technician for the job and confirm parts availability. With integrated processes and intuitive technician collaboration, you can speed up service delivery and keep customers informed.
By increasing productivity, streamlining dispatch, and making decisions in real-time based on real-time data, field service costs can be reduced while customer satisfaction is increased.
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Provide an effortless, proactive service experience and enable efficient servitization models.
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